Pigeon Forge Hotel mix up
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Thread: Pigeon Forge Hotel mix up

  1. #1
    Senior Member zzh54's Avatar
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    Pigeon Forge Hotel mix up

    I always call a week out or so, to confirm my hotel stays. It seems Pigeon Forge updated their computer system and I don't have a room. So after a little firm voice exchange they did find my reservation.

    EVERYONE SHOULD CALL TO CHECK AND MAKE SURE THE RESERVATION IS VALID


    See you in a week and half, Jeff

  2. #2
    Senior Member willtill's Avatar
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    Interesting. I called them last week and was ok.

    Exactly when did they update their computer system? They do pre-charge for the first day when you make your reservation... That should be proof enough


    21 years Army (retired)
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  3. #3
    Senior Member zzh54's Avatar
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    I made my reservation back in March. They said they upgraded the system after that and not all information made it to the upgrade.
    She said she found me and will call me back, she needed some time to straighten things out.

  4. #4
    Senior Member 53driver's Avatar
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    Copy all.

    Obviously in these days of "automated service", calling a week or two out is good practice.
    I encourage all people to do this, all the time, regardless.

    Cheers,
    Steve
    My girls:
    Isleen - 2014 F6BD
    Saorla - 1995 FLSTN Heritage Special


    "Politeness, n: The most acceptable hypocrisy."
    Ambrose Bierce

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