Interesting that two of the dealers in that state are not well liked.... Does one of them have a Gambrils address? Whose the dealer you like?
The dealer was installing a power port on a new bike, with OEM lights. So aftermarket lights were not a factor. Why would the tech have needed to unplug the original equipment low beam bulbs?
Originally Posted by dadeo
Yep...
...and I do not really like ANY of the dealer's service departments here.
..and no clue. Calling them a "tech" is a far reach at this point.
Go get the maintenance manual and do everything yourself. We are also happy to help.
21 years Army (retired)
...been everywhere, seen everything, done almost everything.
IBA 80537
welcome to the club. sorry about your issue it is easily resolved enjoy the new ride be safe.
I'm in Waldorf and dealt with a horrible dealer in Rockville. I'll never go back if I can help it. Congrats on the bike and I see we are real close. I'm always in Sprinfield. The warranty is way to much.
I cannot think of any reason to unplug a headlamp. Could the bulb be defective ???
Maybe the "tech" was planning to splice into the wiring for the headlamp circuit, for the powerport install.It's not as far fetched as you would think... with the caliber of the hired help whom haunt Stealership service departments.
21 years Army (retired)
...been everywhere, seen everything, done almost everything.
IBA 80537
Apparently the tech was a recent hire, just out of mech school, who was apparently just having a bad day. Shop manager says they were incredibly busy and thinks the kid unpluged the llights just to get the wires out of the way while he plugged in the power port. Story pretty much matches up with what I saw. The place was very busy, there were lots of bikes coming in that morning and the tech was just a kid, and I'd overheard staff conversations that someone was out sick. And apparently owner somehow got aware of the situation because he saw my e-mai to them. I persoally don't think the new kid is the problem, the problem is with th management whose supevising (or not) the new kid's work.
That "tech" does not know what he's doing. there is NO NEED to unplug the headlamp wires in order to get them out of the way; in order to install the power port in the left fairing glove box. The headlamp wires do not interfere nor block in any way; access to the area where the power port is installed\connected.
21 years Army (retired)
...been everywhere, seen everything, done almost everything.
IBA 80537
You said the bike was new,,, is it possible the bike came in the crate without the Headlights being plugged in and the setup guy did not check the lights???
We have seen low Diff oil, why not unplugged Lights!!!
On a side not, I just worked on a NEW Ariens Snow Thrower that had a dry Auger gear box right out of the box new. Not one trace of lube. These issues are wide spread in the manufacturing industry.
I've spent most my money on Motorcycles and Women, the rest I just wasted.
I totally agree ... he needs to "apprentice" under a more skilled tech. for a long time before the Service Manager should allow him to do jobs on his own.
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