I have never paid that dealer prep BS on the multitude of new bikes that I ever bought. Obviously, Honda dealers by you are starting to get like Harley dealers. If you're buying new find a dealer who actually knows what customer service is, wherever he is located, fly out to it ride it home. Then do the 5000 mile service by the local dealer who ignored you and when they ask you why you didn't buy it there just tell them you ignored them the way they ignored you.