Honda response to paint issue
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  1. #1
    Senior Member
    Join Date
    May 2013
    Posts
    445
    Quote Originally Posted by edgeman55 View Post
    Same thing from my dealer.Been there twice and there response is until Honda does something there is nothing they can do.Amazing that some here are getting new panels and others are being treated the way we are.I will just wait it out and see if there is a major recall on the paint as I see the 12 and 13 Goldwings are having the same paint issues.But I expect a new paint job on my dime will be in the distant future.Hope I am wrong but not holding my breath
    Yep. If it takes a bunch of bitching and calls and trips to the dealer, I'm prolly SOL. I don't have the time or patience. If I can make mine look nice with some of the cheap products others are using, I will. If I wear thru the paint, then I will have a obvious warranty issue they won't be able to ignore. My name is in Honda's database from the beginning.

    Good thing I really like this bike otherwise...
    2015 HD Ultra Glide
    2017 Mustang GT Premium
    1997 Low Tahoe
    2002 HD Road King

  2. #2
    Well the IMPORTANT step is if you believe you have an issue, take the bike to the purchasing dealer and have them document a warranty claim, aka get it in the computer. Even if Honda is still batting around solutions you want to be sure your end is documented. Now when I say documented make sure the dealer puts the claim in the computer AND MOST IMPORTANT prints a copy of the claim for your records.
    Yes I've been down the dealer not documenting road before, so get a hard copy for your records.

  3. #3
    Senior Member
    Join Date
    May 2013
    Posts
    109
    I think writing helps. I wrote, took the bike in and called.

    I think businesses take written letters more seriously because its just so easy to call or email.

    They had a demonstrator there at the dealer for test rides. Paint was all jacked up.

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