Honda response to paint issue

[Teach]

Well the IMPORTANT step is if you believe you have an issue, take the bike to the purchasing dealer and have them document a warranty claim, aka get it in the computer. Even if Honda is still batting around solutions you want to be sure your end is documented. Now when I say documented make sure the dealer puts the claim in the computer AND MOST IMPORTANT prints a copy of the claim for your records.
Yes I've been down the dealer not documenting road before, so get a hard copy for your records.

[Gumby]

I think writing helps. I wrote, took the bike in and called.

I think businesses take written letters more seriously because its just so easy to call or email.

They had a demonstrator there at the dealer for test rides. Paint was all jacked up.