Honda response to paint issue
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  1. #1
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    Honda called yesterday. I'm to take it back to the dealer for pics. They are to determine if I'm eligible for new parts. We discussed that the new parts would have the same paint and I was assured if I got new parts I would not be ineligible for any real fix later.

  2. #2
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    Quote Originally Posted by Gumby View Post
    Honda called yesterday. I'm to take it back to the dealer for pics. They are to determine if I'm eligible for new parts. We discussed that the new parts would have the same paint and I was assured if I got new parts I would not be ineligible for any real fix later.
    Then...WHy not wait until Honda gets all their ducks in a row, and comes up with the final solution. It sounds like you are taking a temporary fix, and that just replacing the current bad paint with new panels that will also have the bad paint. Given time...Honda will remedy this...it just takes time. Meanwhile, with every passing day that we wait...our paint gets worse and worse due to wear, so when they do make a decision, they will have to fix 93.14159 % of the current bikes out there.

  3. #3
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    As I said, I made sure that if I was offered new parts and if I had them installed I would still be eligible IF Honda chose to fix the paint properly.

    Why would I not take the new parts?

    I'm not taking a temporary fix in lieu of a real fix. (That may or may not be coming.) That would be foolish. As would be not accepting the new parts because they haven't made a decision yet on the proper fix.

  4. #4
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    I got mine back from the dealer the other day

    It now has new saddlebag lids and side covers. The balance of the Tupperware was given the 3M treatment.

    SO FAR, the replaced parts appear to have a harder finish. I've been flying a lot since I got it back, so I don't feel like I've really "tested" it yet. The lids and side panels don't seem to have the surface scratches the old ones got from handling. As far as the 3M treated parts go, I have no idea what to expect.

    I told the service department folks that I was regarding this as an experimental treatment. They agreed that I may have to bring it back.

    We shall see.

  5. #5
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    Quote Originally Posted by Gumby View Post
    As I said, I made sure that if I was offered new parts and if I had them installed I would still be eligible IF Honda chose to fix the paint properly.

    Why would I not take the new parts?

    I'm not taking a temporary fix in lieu of a real fix. (That may or may not be coming.) That would be foolish. As would be not accepting the new parts because they haven't made a decision yet on the proper fix.

    Gumby, that was MY error. I read the word...ineligible...as being...eligible. That was my mistake for not reading that word more carefully.

  6. #6
    Senior Member SpeedyWho's Avatar
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    My bike is at Honda right now I am getting new panels as we speak. They want the current panels off our bikes to test them and see how bad the paint is after the bike has been used. Or at least that's what I was told.

    If they come up with a Fix I'll be getting a third set of panels, cant wait to see what happens

  7. #7
    Senior Member BLACKBETTY12's Avatar
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    I posted about the paint issue before the forum crashed and it is only getting worse. This is my fourth GL1800, and is by far the worst paint I've ever seen on a motorcycle! I guess I'll be taking my bike to the dealer to start the band aid process as well.
    Let it be known and let it be written, this is the best bike I've ever owned, and I ain't shittin!

  8. #8
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    Quote Originally Posted by SpeedyWho View Post
    My bike is at Honda right now I am getting new panels as we speak. They want the current panels off our bikes to test them and see how bad the paint is after the bike has been used. Or at least that's what I was told.

    If they come up with a Fix I'll be getting a third set of panels, cant wait to see what happens
    Can wait to see the uproar that happens here if only a few people get new parts. Hopefully they do the right thing and change everyone's parts...
    2015 HD Ultra Glide
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  9. #9
    Ok so for us new guys, and since I already got chewed on, what specifically is the issue folks are having with their paint???
    I've noticed some usual swirls in my red which I'm sure will disappear once I get the LG on it, but from the sounds of things, folks are more upset than what a few swirls would generate. So what's the issue?

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