Took a while (days) for them to respond originally but, Nicki called me and asked for some pics of the 960's I currently have (I wanted to change their current mounting directly to the lower cowl to brackets on the motor). She rounded up some parts, let me know the cost and Fed-Ex'd them to me. All I have to say is they are a bit slow on communication but spot on on the final end.
I'd use them again
LL