Hey Gents...ran into the same problem on my installation. There are two wedge like shaped bushing halves (one male oriented and the other female). Check to make sure that when you assembled the two that the "nose of the helix" (male half) is perfectly aligned with the "end cap" (female) as shown in pic 14 of the instructions. Once i went back in and made this correction, pegs sprung back fully. Take a look....

https://maggroup.blob.core.windows.n...-22GL-1213.pdf

Hope this makes sense and helps!