I ordered a Corbin seat for my last cycle. They sent it in the wrong color. I emailed them and they responded quickly with two options: Return the seat now for correction or wait until my riding season is over and then return for correction. I opted to use it for the summer and then ship it when snow hit the ground. They corrected the problem, paid shipping both ways, and were very professional about the transaction. I did not have to use my stock seat at any time during the repair. This repair occurred over last winter.
In my experience, Corbin does not suck.