...better late than never

I had sent them an email back in August, about the initial fitment problem of my new lower base, and the gaps that appeared thereafter. I ended up fixing it myself and was generally satisfied with the fitment. I never received an email from them in response though....

...until now

Blair (from Madstad) just replied to my August email and said that "a new adapter plate will be shipped out to you and there will be no need to return ship the first plate. This should resolve the space and weatherstrip issue".

Not sure why the delay in response, but I am pleased for them getting back to me with this. Thanks Madstad!