Polaris dumps Victory

[3Chief]

There were some really great dealers out there but they were few and far between. I have personal stories that would drop your jaw in disbelief---not to mention others that I read about. I have always been a "forum rat" and it did not take long for me to be more informed than the service manager at the local dealership and he had been doing it since 1999.

Some companies are known for customer service. I think Sears Roebuck set the gold standard decades ago. Some are known for very poor customer care---Polaris falls into that category and makes NO EXCUSES about it.

I'm learning to be a forum rat...Before I left on this trip I managed to get my 2015 xmas gift home finally, a very nice bike lift. The GF and I are closing on a house next week with a considerablely nicer garage then my old one. My VTX may suffer for it, however to avoid stealership issues I intend on buildup my skills and will not have any excuses not to... My poor VTX will be my guiney pig before I delve to far into the B. Manual in hand, wifi run to the garage, forum opened up and away we go. Now if I can just find away to get all you tech assist type the beer to enjoy while questions are asked....

[F6Dave]

Polaris is dumping Victory. What a shame. Such great engineering gone to waste by goofy management. Am glad I got rid of my Victory Vision; though sweet memories of it for a time - it was the most comfortable highway tourer/cruiser I have ever owned. Too bad the dealer service and warranty sucked on it though.


http://www.polaris.com/en-us/company...t-announcement

I've heard countless complaints about Victory dealers, and the terrible warranty service. If they don't fix that, they won't develop much loyalty with their other brands, either.

As an owner of two old 1500 Valkyries I'm used to riding discontinued motorcycles. But thankfully these bikes share most mechanical parts with the 1500 Wings, so availability still isn't much of an issue even 14 years after Honda dropped the Valk. Since the F6B has nearly all parts in common with other GL1800s, it should fare even better.

[F6Dave]

I'm learning to be a forum rat...Before I left on this trip I managed to get my 2015 xmas gift home finally, a very nice bike lift. The GF and I are closing on a house next week with a considerablely nicer garage then my old one. My VTX may suffer for it, however to avoid stealership issues I intend on buildup my skills and will not have any excuses not to... My poor VTX will be my guiney pig before I delve to far into the B. Manual in hand, wifi run to the garage, forum opened up and away we go. Now if I can just find away to get all you tech assist type the beer to enjoy while questions are asked....

The F6B is actually easy to work on. The hard part is getting to the parts than need the work!

[3Chief]

The F6B is actually easy to work on. The hard part is getting to the parts than need the work!

I'm a bit paranoid about it, me and small fasteners or plastic tend to have issues...

[skippy1969]

+1

+2 I almost bought a new Victory Cross Country Magnum last fall,but I chose the F6B my instead.
Thank goodness.
A shame about Victory going away though.
They are great bikes.

[willtill]

The local dealer here sickens me. Putting a favorable "spin" on the 10 year future duration of Victory making parts and offering warranty; acting as if they're doing it on their own good will (they're not mentioning that is required by law). And not much reduction in the current sales price.

That is why they're called "stealerships"

[D-Train]

Yeah....I know a guy with a TRex and he doesn't run it anymore.
I offer to take care of it for him, but he refuses my help but he knows I'm there for him.
I truly hope someday he gets back into it because I know he really likes it.
Cheers,
Steve

Don't worry, Tony will get back into it someday, won't you Tony?

[Davidk]

The local dealer here sickens me. Putting a favorable "spin" on the 10 year future duration of Victory making parts and offering warranty; acting as if they're doing it on their own good will (they're not mentioning that is required by law). And not much reduction in the current sales price.

That is why they're called "stealerships"

Shameful. You can fool some of the people all of the time...

[Phantom]

Yeah....I know a guy with a TRex and he doesn't run it anymore.
I offer to take care of it for him, but he refuses my help but he knows I'm there for him.
I truly hope someday he gets back into it because I know he really likes it.
Cheers,
Steve

No other vehicle can replicate the experience, just unique.
Because of not being used, I need to have the carbs cleaned again

Steve, I thank you for the offer however it's like sharing a girlfriend She's loyal and patiently awaits my return.

Don't worry, Tony will get back into it someday, won't you Tony?

Yes, someday. Other priorities at hand at the moment.

[Jhox]

The local dealer here sickens me. Putting a favorable "spin" on the 10 year future duration of Victory making parts and offering warranty; acting as if they're doing it on their own good will (they're not mentioning that is required by law). And not much reduction in the current sales price.

That is why they're called "stealerships"

This is the "10 year myth". Here is a good article explaining.


http://www.thetruthaboutcars.com/201...ar-parts-myth/