Quote Originally Posted by CarolinaRider View Post
I had a similar issue with a part I ordered from Revzilla. They started with asking me to send them back the damaged part and then they would send the new part. I Kindly asked via email and told them if I didnt get the damaged item back to them I OK'd them to charge my card for the new part. They were good with that and so was I.
But I am only sending back 1/2 of the order and the big pieces(the backer plates) are still on the 6 so maybe they wouldn't have a clue what to charge me.