53driver
11-16-2016, 03:43 PM
Okay, not sure if anyone has dealt with RAM or not, but I just had an amazing experience.
I was given a RAM mount, # RAM-B-309-1U, or most of it actually. The spacers and bolts needed to mount the ball to my brake reservoir base were not in the package.....
So I started an online chat with "Anthony" to see if I could buy the spare parts.
He informed me that they do not sell the bit piece parts, but if I filled out a customer service form, they would ship them to me at no charge!
This is their Warranty/Customer Service policy!
I told him that I was on the F6B Forums and he immediately responded that if anyone had any issues with a RAM product, get in touch with him - Anthony 1-800-497-7479 - as he is the head if Customer Service there and he shall make the situation right.
I think I'll go outside for a quick cigarette....
Cheers,
Steve
I was given a RAM mount, # RAM-B-309-1U, or most of it actually. The spacers and bolts needed to mount the ball to my brake reservoir base were not in the package.....
So I started an online chat with "Anthony" to see if I could buy the spare parts.
He informed me that they do not sell the bit piece parts, but if I filled out a customer service form, they would ship them to me at no charge!
This is their Warranty/Customer Service policy!
I told him that I was on the F6B Forums and he immediately responded that if anyone had any issues with a RAM product, get in touch with him - Anthony 1-800-497-7479 - as he is the head if Customer Service there and he shall make the situation right.
I think I'll go outside for a quick cigarette....
Cheers,
Steve