Helping out Steve here with a second try at the poll the admins wanted to start. Let us know your experience with a poll selection.
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Helping out Steve here with a second try at the poll the admins wanted to start. Let us know your experience with a poll selection.
I haven't received anything from Honda.
The dealer won't do anything until I have a recall letter in my hand.
How many here have received a recall letter from Honda??
I checked my VIN and indicates work needs to be done. However, I've not received notice from Honda.
Mine happens tomorrow. I'll let you know.
I went to the dealer 5 weeks ago, their "Goldwing" service guy said it needed to be done and they would order the parts.
I stopped by the dealer a week ago, the parts were in a warehouse in Ga. waiting to be released. The parts guy called Monday and they arrived Tuesday.
Dropped the bike off at 9am today, they finished at 1Pm. I picked it up and all seems well. :lolup:
I have received nothing on either my F6B or my new Goldwing trike conversion. Two different dealers and neither one will do anything without the letter from Honda.
Two weeks ago I picked up parts to install a used center stand on my 2013 F6B. I mentioned to the parts manager the recall and he wasn't aware of it since they just recently became a Honda dealer. He checked the serial number of my bike on the Honda site and he said he would order the parts. I got a call Wednesday that the parts arrived and I took the bike in and they did the work today. On the ride back home I noticed the front lever and brake pedal were more responsive, needing less travel to apply the brakes. Otherwise all is good since I didn't have any issues prior to the work.Today I received the recall notice by mail...
Vin check says no. I replaced fluid anyway.
Dealer says Honda hasn't released the authorization to Powersports dealers in NW, yet.. Anyway they say they will call when Honda.... and get it taken care of. Said would discount any scheduled maint I wanted done, same time.
Good enough answer for me, for now..
J
How about a "Honda hasn't contacted me yet and the dealer won't confirm the issue on the F6B." option?
Unfortunately once the poll begins the forum will not allow editing of the selections/choices that I can see. Sorry.
At the shop now, will advise.
I never did anything the dealer left 3 messages on my machine (I was out of town) telling me there was a recall on my machine and he was ordering the parts.
When I got home I returned his calls and he advised me the parts were in. 3 days later they called me at 8:30 am and asked if I could bring the bike in. I told him I hadn't had breakfast yet and I would have to wait for the bike. He told me no problem he'd have coffee and donuts waiting for me but to eat slow because it would take 3 hours to complete the job. He was true to his word. After 4 donuts and 2 hours of shopping at the near by mall the bike was done.
I guess they did the job right because in the 40 mile ride home I must have used the brakes at least twice and I felt no difference in the bike.
He did ask me to let him know when I got a letter from Honda.
What kind of donuts did they have?
Yummmmmmmm, Choclate.......................................
'all/right'
Well they just came out and informed me that I needed an extra $180 of work done. They say my front brake and clutch fluid is burnt and needs replacing. Guys I don't use the brakes or the clutch very much. If they told me my throttle fluid was burnt I would be a believer. In fact I inspected my fluids a month ago. Clear and clean. Another attempt of the Stealer lying to us. Let's see if they concentrated as much effort on doing the job right as they did trying to rip me off. They didn't like it when I told them it didn't need it.
Well the gal told me , and I quote , "the fluid is burnt to the point of being damaging". I walked in being their new buddy and walked out being a prick. That's OK. It isn't the first time. I told them if the fluid was that bad they should change it under warranty. Bike only has 5000 miles on it. Still got a year and a half left on the warranty. She said she would talk to the tech. Low and behold it wasn't really that bad. I was treated lousy after that. Office girl had an attitude. Work seems OK so far. They cleaned the bike. I'll put it on the lift Monday and check it out. The didn't like my Alpin or V&H pipes either. Made special notes on the ticket. As long as the work is good I could care less. Took about 3 hours. Oh by the way , no donuts and the coffee sucked. Gotta keep my priorities straight.
They, the techs, must get extra points for attaching info to your VIN about items that they can use to deny further warranty work.
Im not quite sure what all would void warranty...Torq Loops? Mufflers with less back pressure?
I believe some H-D riders took the company to court over similar issues a while back.
What a bunch of horseshit :icon_rolleyes:
Burnt fluid? How? Really? Damaging? Really? :icon_lol: They got a chemist there?
Glad you know what's "up" and going on with the bike. So many people fall prey to stealerships doing that sort of crap...
On a related but unrelated note; my wife once took her car in to Jiffy Lube (I constantly beg her not to) and they told her that her rear brakes needed "cleaning". And they charged her $40.00 to blow out the caliper assemblies with compressed air. :shock:
I was livid when I heard about that. :banghead: Too late for me to stop that crap... she paid cash and it was a done deal with those idiots at Jiffy Lube.
They sure got their name right. :no:
It simply amazes me how some of these incompetent places can stay in business with the level of "idiots" that work for them!!....The last time I used a Jiffy Lube, many years ago, the "tech" (asshole), did not tighten the drain plug and when I got home oil was all over the driveway, underside of the car, and was low on oil...Manager said to bring the car back for them to check and I politely told him I would never set foot in a Jiffy Lube again!!!!......Most Honda dealers are no better these days and I am thankful, for now, that I have a dealer that so far is competent, although they are 125 miles away.....Ride safe
For your viewing pleasure---about 9 years ago.
https://www.youtube.com/watch?v=wiCAJ8ULnaI
Almost forgot---No place on the poll for me. Parts ordered early November and as of yesterday they are on backorder. How about a "Frustrated before recall is done" option. :crap:
I am not sure of the post count, but if the poll is an indication then what I thought all along is thru. Of the the 20 respondents only one did not like the result!
Sooooo with all the hot air out on this topic only one person came forward to say they did not approve of the work done! As polls go, I would say Honda is doing a GREAT job !
"fireybat"
My action isn't represented in the above choices;
Not waiting/didn't for Honda's notification, checked VIN number (however we will find out later that it covered all effected years GL1800 and F6Bs, a prediction as I believe they are trying to manage or throttle down the outrage and waiting list at the risk and wear and tear on the bikes on the road) scheduled with local dealer for a week later service, waiting for outcome. I not sure how to make them understand not to touch (rags, paper towels, fingers ect) the OEM black painted surfaces to prevent scaring/scratching of the crappy paint, with out sounding like a prick. :icon_rolleyes:
You sound like me. Dealers techs scare the shyt out of me.
The parts guy at my dealership called and let me know my parts were in (he already knew mine was recalled) and could I bring it up to them for service......I took it to them on Tuesday (had some other stuff done as well) and picked it up on Saturday........couldn't be happier.
Got my notice from the dealer a week ago, but not made an appointment yet.
I finally got my recall letter from Mother Honda. So as promised I called my dealer back to let them know I got it.
OK, so I was hopping he would offer more donuts. His only comment was why, with the variety of donuts available on the tray, I ate all the Boston cream donuts last week. Turns out they are his favorites too.
Now I'm concerned about ever bringing my bike back there for service again.
Got mine done today...took them 3 hours. Luckily my gym is next door, so I pumped iron while they fixed the bike. Only issue: When I got on the bike to ride away from the dealership, the foot brake went damn near to the pavement. I took it back, and they readjusted the pedal so it was reachable. So much for the tech taking a test ride.....
Had it done the end of October when i had my 1st service done. Just got the Recall Letter yesterday.
Finally got a chance to check the dealers work today. Put it on my lift and first thing I noticed is the panel on the right side covering the engine did not fit right. After removing it I found that one of the rubber grommets that the panel clips into is missing. Lots if brake fluid on parts surrounding the rear master cylinder. Poor job of cleanup. Gonna call the dealer tomorrow and have them send me a rubber grommet. I hate dealers.
My bike goes in for the repairs tomorrow. I am not taking it back to where I bought it. I was disappointed in the 4000 mile work. So for the 8000, tire and brake recall I called the dealer that did my Yamaha work. They were glad to hear I'm coming back. They instantly knew of the recall when I told them I was bringing an F6B.
I just received my recall notice in the mail yesterday. Call my dealership today and they have the parts in stock. Service will be performed next Wednesday (December 23rd). I'll report on the service after I get the bike back.