PARTZILLA are deceitful, lying maggots

Ordered a part on 8/22, the part was $11.06 even paid $11.95 for expedited shipping because I needed it quickly. They sent me an order confirmation.

Didn't hear from them for 4 days when today, 08/26 @ 4:26 a.m., they send me an email saying the "in stock" part will be shipped out 4 days from today on 8/30, WTF.

I send them an email @ 2:24 p.m. saying cancel the order, I'll get it at the local dealer in 3-5 days if I go today.

At 6:13 they send me an email saying my order has been shipped and can no longer be cancelled, 4 days before it was scheduled, lying sacks of shyte.

I reply by giving them the screenshot from UPS which says only the label had been created coincidentally @4:24 p.m., 2 hours after I notified them to cancel the order and hasn't even been picked up and is still at the prem. They completely ignore that and go on to say that once the order reaches the shipping stage they are unable to stop it. I replied by saying AMAZON ships more packages in 60 seconds than they do in a year and I have stopped a future shipping with them with one click. I also remind them that the order, as per UPS, is not in the shipping stage it's in the sitting stage and hasn't been picked up.

They respond by saying "We were currently awaiting the part from the manufacturer once received we have shipped the order." which is a bold face lie because the original order they sent me had on the order "In stock" which I reminded them of, no answer.

Then they send me an RMA# saying they will issue me a refund, as soon as they get my package for...$13.10 WTF, you're going to charge me for shipping.

I replied by saying PayPal has already issued me a full refund.

They're sending it on UPS 2nd Day air, that sucks, only for them.

Customer Service at it's best, ugh

Sorta related/unrelated...

Paypal issued me a full refund quickly when I ordered an item..., BUT the shipping label was created a day in advance of my actual order by the scamming vendor... and then the USPS tracking showed it delivered. Which it never was.

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Originally Posted by willtill

Sorta related/unrelated...

Paypal issued me a full refund quickly when I ordered an item..., BUT the shipping label was created a day in advance of my actual order by the scamming vendor... and then the USPS tracking showed it delivered. Which it never was.

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I can't tell you how many times USPS has shown a package delivered the day before it actually is. It's probably a numbers game where they show completions per day. We have a lot of Chinese here on USPS, mostly on the inside at the office, who are quite efficient at the beginning. They call it the "dream job", until time goes by, and by osmosis, they become as slow and inefficient as the rest. "Welfare for the lazy" as I csll it. However, whenever I go out of the city it runs so well. My mom lives in Boynton Beach, FL everybody at the post office is smiling. Must be NYC.

PARTZILLA sent me an email this morning saying "Keep the part when it comes, no charge", lunacy.

Looks like they sold you a in stock part, that was not really in stock.
You caught em, confronted em, exposed em. You win.
Don't forget to lock your glove box lid.

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Originally Posted by tenxxx

Looks like they sold you a in stock part, that was not really in stock.
You caught em, confronted em, exposed em. You win.
Don't forget to lock your glove box lid.

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That made me laugh out loud

Its All Good!

I should have ordered a glove box cover if they were giving stuff away for free

I wanted a cup holder to put there,,,, but then where would I put my spare keys?

When I order something online, as soon as I get the tracking number from the vendor I go to the USPS/UPS/FedEx/DHL website and sign up for email alerts. After than I get a message every time the item gets scanned along the way, including when the item gets delivered to my mail box or porch. Those alerts always include the date, time, location, as well as info like 'in-transit' or 'delivered'. Occasionally there's a missing update, but I've never received a bogus update that claimed the item was delivered when it actually wasn't. I can see how a shady vendor can generate a 'label created' event for an item that doesn't exist, but how can they fool the carrier's system into logging a phony 'picked up' or 'delivered' scan?

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Originally Posted by F6Dave

When I order something online, as soon as I get the tracking number from the vendor I go to the USPS/UPS/FedEx/DHL website and sign up for email alerts. After than I get a message every time the item gets scanned along the way, including when the item gets delivered to my mail box or porch. Those alerts always include the date, time, location, as well as info like 'in-transit' or 'delivered'. Occasionally there's a missing update, but I've never received a bogus update that claimed the item was delivered when it actually wasn't. I can see how a shady vendor can generate a 'label created' event for an item that doesn't exist, but how can they fool the carrier's system into logging a phony 'picked up' or 'delivered' scan?

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That is my bewilderment for what happened to me recently.

Like I said, I ordered an item from Ebay (a replacement Kate Spade container that I broke - my wife's) and the seller generated a shipping label dated a day earlier than when I placed the order. I found out about this when I finally received the USPS tracking number a week later, and I looked at the tracking history of it.

No idea how the scammer did this. How do you create a shipping label for an item a day before it is even ordered? This all had to be done nefariously and the only way I caught on to it (and Paypal) was the label creation -vs- order date.

I think creating a shipping label is pretty easy. You can do it yourself on the carrier's website by entering the pickup and delivery addresses, weight, and paying the shipping charges. They create a label for you to print with a tracking number, and it probably shows up as 'label created' if someone enters that number. I assume you can get a refund if the item isn't actually tendered to the carrier. But if it isn't picked up, I can't imagine how a scammer can fool any carrier into indicating that it was. I'd sure be interested in theories anyone might have.

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Originally Posted by tenxxx

I wanted a cup holder to put there,,,, but then where would I put my spare keys?

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I have a RAM cup holder that came with the bike if you want it, no charge, I'll even ship it for free.

I try and not get upset about things like this anymore, kinda roll with the punches. Now when I was younger, I really let the offender know my feelings.

[QUOTE=Lcsix;189632]I try and not get upset about things like this anymore, kinda roll with the punches. Now when I was younger, I really let the offender know my

Nailing them was easy, the great thing about the internet is once it is written, and you have a copy, you win, like court, whoever has the better paperwork wins. Never get upset just focus.