Zumo replaced

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06-24-2020, 02:26 PM
2wheelsforme

Zumo replaced

I've been using a Zumo 590 for many years and like it a lot. Last year it started not charging the battery for use off the bike, not really a problem but have read it is a common one and not a hard fix. Then the on/off button failed as in it fell out and is gone. I found a stylus tip off an ink pen that worked well when covered with electrical tape. Not pretty but functional. Plus it is kinda skint up in places. Today called Garmin about a possible fix and they said mail it to them and they will replace with a rebuilt 595 for $171 including tax and shipping. Add 11 more for me to ship to them and I have a newer model and perfect unit I hope. Garmin is good to deal with today as they were years ago when I had a problem with an old 550. Kudos! Looking forward to seeing what the 595 does diff over the 590, I heard it includes off road mapping, hopefully more than just that.
06-24-2020, 08:54 PM
wjduke

Nice to hear about good customer service, unlike a Corbin.
06-25-2020, 01:52 AM
SimonTemplar

Quote:

Originally Posted by wjduke

Nice to hear about good customer service, unlike a Corbin.

Amen to that, Brother!

....sT
06-25-2020, 07:24 AM
jmdaniel

Quote:

Originally Posted by 2wheelsforme

I've been using a Zumo 590 for many years and like it a lot. Last year it started not charging the battery for use off the bike, not really a problem but have read it is a common one and not a hard fix. Then the on/off button failed as in it fell out and is gone. I found a stylus tip off an ink pen that worked well when covered with electrical tape. Not pretty but functional. Plus it is kinda skint up in places. Today called Garmin about a possible fix and they said mail it to them and they will replace with a rebuilt 595 for $171 including tax and shipping. Add 11 more for me to ship to them and I have a newer model and perfect unit I hope. Garmin is good to deal with today as they were years ago when I had a problem with an old 550. Kudos! Looking forward to seeing what the 595 does diff over the 590, I heard it includes off road mapping, hopefully more than just that.

They replaced my 550 at no charge, many years out of warranty, after the top left "button" fell off. Sure, it was a reconditioned unit they sent, but that was better than the one I had. The 550 stays on my FJR now, and I have a 595 on the B.

and I still get lost...