Awhile back at the Rally, I walked away with a MadStad windshield system.
Due to "life" I am just now getting around to putting it on Isleen.
The top piece came as a 13" Clear, but everyone told me that if it's not what I wanted, just "call MadStad Customer Service and they'll work with you."
So I did.
Blair at MadStad is great to deal with. He went over-the-top to make sure I got what I wanted on fair terms for both MadStad and myself.
He walked me through a "fitment" using the 13" shield and some painter's tape to make sure I got what I really wanted.
I now have a 11" X-Dark on the way, and I'll send them back the Clear 13".
All just for the cost of shipping.
And? If I don't like the 11"? Same thing, for the cost of shipping, they'll send me a different shield.
My goal is NOT to see how many different sizes and colors I can go through before MadStad says "you're done."
From a prompt and timely perspective, Blair returned my calls and sent emails in very quick fashion.
His demeanor was comfortable and cordial.
If you have ANY questions about the MadStad system, he knows, or will find out and get back to you VERY quickly.
His email is blair@madstad.com
His direct number is 352.848.3649
I am nothing but impressed.
Cheers,
Steve
