Will,
I arrived at ~1130.
Tech test rode Isleen and she went into surgery at noon.
Got a tour of the place
(very interesting! They make ALL their own parts on CNC machines there for Quality Assurance and then Penske actually assembles the shock & cartridges)
Went to lunch.
Done by 1530.
Test ride and I was out the door by 1600.
First class outfit there.
Periodic maintenance:
25k replace fork bearings as required
50k service entire system
So, 25k intervals....not bad.
I haven't bounced it against the scheduled maintenance plan in my owner's manual yet.
Cheers,
Steve