Dan...

The issue here is not about dealer set up as to the front steering head bearing and the races. Honda apparently did a crappy job installing those races, according to the Max video. I'll agree with you about dealer prep being sloppy at times, but I don't think that most dealers would have shaken a new customers front suspension and then tell the service dept. to take it apart and check those races. Mama Honda screwed up on the one that Max got hold of and I think he did new Wing owners a "pay if forward" by pointing it out. I'll agree with opas that Max will soon have a new Traxxion shock out for the new Wing. That's the business he's in and I applaud him for attempting to improve upon something he feels is inferior. No one HAS to buy it, and can opt to if they have the cash. It also looks like Mama Honda had plenty of leftover rear shocks from 2017 to stick on the 2018. Seems cheesy to me for a $28,000 bike.