20 mile Corbin check in
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  1. #1
    Senior Member
    Join Date
    Mar 2017
    Location
    N/A
    Posts
    152
    Hope you never have any problems with Corbin.

    They are horrible when it comes to communications.

    I decided on a Corbin because I really liked the one I had on my Valkyrie.

    However, several Emails then phone calls later, they said 'Oh, our internet is down'. That could happen.

    About a week after I ordered my new seat from them and while waiting for the manufacture and delivery, I had an additional question. Emailed again. Again, no response. Again, 'Oh, still having internet problems'. Really!? B.S.!

    Fortunately, I've not had any problems with the new seat. BUT, I wanted to find out if the "A" shaped passenger backrest was still available so -- once again -- emailed them. Still no response 2 weeks later.

    I'm done with them

  2. #2
    Senior Member VStarRider's Avatar
    Join Date
    Oct 2015
    Location
    Penfield, NY
    Posts
    941
    Quote Originally Posted by gadgeteer View Post
    Hope you never have any problems with Corbin.

    They are horrible when it comes to communications.

    I decided on a Corbin because I really liked the one I had on my Valkyrie.

    However, several Emails then phone calls later, they said 'Oh, our internet is down'. That could happen.

    About a week after I ordered my new seat from them and while waiting for the manufacture and delivery, I had an additional question. Emailed again. Again, no response. Again, 'Oh, still having internet problems'. Really!? B.S.!

    Fortunately, I've not had any problems with the new seat. BUT, I wanted to find out if the "A" shaped passenger backrest was still available so -- once again -- emailed them. Still no response 2 weeks later.

    I'm done with them
    Bad service sucks. I only had two interactions with Corbin, first the online order using their website, which was easy and straightforward; then, I called on the Saturday after I ordered it to possibly change something and the person that answered was a salesman who was able to help me directly.
    Former Ride:
    2013 F6B Standard, black; sold 7/2019
    Latest Addition:
    2016 Gold Wing Level 3, red; SCT transmission stuck in manual mode
    2019 Miles:
    7,900 as of 10/6

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