I have thought about doing a front end rebuild on my 2013 6. It has 44k on the clock and is a bear on rough roads. I looked at the manual and in the end I decided to have it looked at and fixed by a shop. I cannot deal with the dealership in my town so I if I put the bike in for service (I do most of my own maintenance) I take it to a local shop whose specialty is Ducatis. They looked at it but decided they did not want to take it on. I checked around with some riders I know and read reviews and decided to have Love Motorsports in Cyrstal River look at it. Dropped the bike off 3 1/2 weeks ago. I have called several times and been told someone would call me the next day. Never happened. The shop is about an hour's drive from my house, so today I drove over there. My bike is setting outside the front fender is off and that is it. Two different guys in service talked to me and they went and talked to someone in the back. The bottom line is there has been nothing done on the bike. They say it is next to go in. I am now f'n furious. If I had been in my own town I would have had the wife come over and I would have taken my fender and my bike and left. I was assured someone would call me Monday with the estimate. Not holding my breath but if I don't hear from them Monday I will get my brother and drive over there and bring the bike home. It is so difficult to find good service. Rant is over I guess I feel a little better. (not)