I feel bad for the guys who have dealers they can't/don't trust. I have just the opposite feeling about taking my bike in for service. It's a Mom & Pop Honda/Kaw dealership that's been around for many years. Mom is the service advisor and really knows her stuff, the head tech has been with them for at least a dozen years and the other techs are well seasoned too. If needed, they will come into the customer lounge and take me to the service area to explain/show me what's going on. At the age of 76 I still do my oil & filter changes, and I installed my driving lights but that's about it. The old knees & back don't allow for much crawling around on the concrete garage floor.