Heated Grips took a crap.

[Eternalydamd]

I asked, their response was that I have to pull the entire kit and send it back, once they get it they'll send the new one. The other issue is this kit doesn't have the throttle tube in the grip so I'll have to buy another one of those as well, as well as pay the shop to uninstall and reinstall the entire damn thing again.

[taxfree4]

I asked, their response was that I have to pull the entire kit and send it back, once they get it they'll send the new one. The other issue is this kit doesn't have the throttle tube in the grip so I'll have to buy another one of those as well, as well as pay the shop to uninstall and reinstall the entire damn thing again.

I'll never deal with them, obviously they don't know what "customer service" is.