Thanks EC
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  1. #1
    Senior Member Texas TC's Avatar
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    Thanks EC

    This weekend, the OEM style switch broke on my Single Shot lower lights. When I pulled the switch housing out, the single switch/wiring unit came out in two pieces. I called EC this morning and, no questions asked, they are replacing the switch under warranty. In fact, I got the USPS Priority Mail receipt emailed to me in just a few minutes. Great customer service.

    I decided to try the non OEM style switch this time. It is only illuminated when the lights are on. The switch I had that broke stayed on all the time and it was really BRIGHT!

    Thanks again EC!

    image.jpg
    [SIGPIC][/SIGPIC]

  2. #2
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    Texas TC, that is a good choice to go with the non-OEM style switch. That is what I installed when I got my Single Shooter lights from EC, and I am very happy that I did. It is nice to know that when the green light is ON...the lights are ON.

    EC has a good track record of taking care of their customers.

  3. #3
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    Finally got mine, rode once, washed once and one of the lights has moisture.

  4. #4

    EC took care of me too.

    I installed EC Single Shooter's on my F6B and had one light go out after one week. Phil at EC sent me a replacement the very next day. I went with the OEM switch but now wish I had gotten the other. I did not realize the OEM light switch light always stayed on.

  5. #5
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    Quote Originally Posted by FlyinF View Post
    Finally got mine, rode once, washed once and one of the lights has moisture.
    FlyinF, I have spoken to Lewis about this same issue, and he assures me that they are finalizing a new seal for the unit, and will get those out to current owners as fast as possible.

  6. #6
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    Thanks Miles.............I wasn't too worried about it, they are cool lights and I have been buying EC stuff since: ST1300, Valkyrie Interstate, VTX1800 and 09 Wing......and I know they stand by their products. Since it doesn't rain much in south Texas (and I don't ride in rain unless in some far away place) what the heck just have to be careful when washing.

  7. #7
    Senior Member Texas TC's Avatar
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    Once again, EC came through with great customer service. I called late last week when I discovered one of my LED bulbs had been burned out on my EC turn signal conversion kit. Phillip sent me a replacement under warranty and it was delivered and I installed it yesterday. This us the way good companies should operate. Thanks again, EC.
    [SIGPIC][/SIGPIC]

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