Thanks a lot Fed Ex

[hiflyer]

Fed Ex ruined a new in the box Mustang seat I bought from a fellow forum member. Unbelievable.

[Rustysocket]

pics? Insurance?

[hiflyer]

pics? Insurance?

Here's what you get when people don't give a rat. Look at the box. Evidently crushed and spent a lot of time on conveyer belt. It was insured, but now I get to wait again.

[RickW]

If it was originally purchased through us we can probably make arrangements to have that repaired through Mustang. Cheaper and faster then a new one most likely.

Here's what you get when people don't give a rat. Look at the box. Evidently crushed and spent a lot of time on conveyer belt. It was insured, but now I get to wait again.

[opas ride]

In any event I would definitely bring those photos and seat to the attention of FedEx and strongly show my dis-approval of their carelessness and sloppy handling of merchandise...I hope they pay for all the damages....Very disappointing for you I am sure...I know stuff happens, but that looks un-excusable to me....Good Luck

[hiflyer]

If it was originally purchased through us we can probably make arrangements to have that repaired through Mustang. Cheaper and faster then a new one most likely.

The fellow I bought it from has filed a claim with Fed Ex. I'm just waiting for them to come get it, since it was insured.

[Steve 0080]

At the risk of reaping a whirl wind….maybe the seat could have been wrapped better ???????

[hiflyer]

At the risk of reaping a whirl wind….maybe the seat could have been wrapped better ???????

The wrapping and packing material would have been sufficient had it not sat stationary on a moving conveyor. Seller has refunded my money and is dealing with Fed Ex as he paid shipping and insurance. Rob at motopumps is a stand up guy, I just hate it that he has to deal with it, and I have to wait on another one. I bought one of Rob's motopumps too, great quality!

[Gperson]

Steve,
You are on to something with regards to packing and box.
Mine came in brand new and the box had a gash in it (UPS). The seat on one side underneath had a small tear or puncture. Since it was on the bottom and not visible I chose to live with it.
It may very well be a case of seat to heavy for a lightweight box.

Hiflyer,
I feel your pain. Hopefully a new seat somehow someway will arrive for you ASAP!

Good luck,
G

[shooter]

Fed-Ex is the most inept company I have ever dealt with. When I order anything for my business or personal I try to specify USPS or UPS. Fed-Ex doesn't care where they deliver your package, just that they get it off the truck. If someone on here works for them I am not talking about you personally. I'm talking about the people that have been delivering to me for the last 40 years. I have two boxes sitting at my back door that was dropped off two weeks ago. They belong somewhere else. Two conversations on the phone with Fed-Ex. They are unconcerned. Me too. It's from a medical supply company. someone probably needs it. I just came home one day and they were sitting there in the rain. Pitiful.