Mine originally came straight out the crate as well, I asked the dealer to not touch the paint, don't wash it, or wipe it off.

I cleaned, polished, and waxed it very carefully, and my bike HAS the soft paint problem.

I have installed 3M film on the suspect rub spots but you can simply wipe your finger over the paint and it will scratch.

Like others I have gone the normal route of dealer and mother Honda. Still waiting for a solution from them.