Quote Originally Posted by XKnight View Post
I'm in no way suggesting that their customer service isn't top notch, I'm concerned the vent they use is prone to breaking. You are the second person in this thread to have the vent break on their new shield. These should not be breaking after such little use use. That is my only point.

I just installed a windshield from another manufacturer that also has a vent and will be watching it closely for any issues. My guess is that the vent is not manufactured in house by Baggershield, but I could be wrong.
No problem I just wanted to affirm that the new vent they sent was working fine.Spencer told me that a few shields went out with defective vents by mistake so I'm pretty sure it is not a big problem with there product.And yes they get the vents outside of there own production so I guess it was a vendor problem outside of them.