I had Progressive for several years. Never had a claim or a ticket, then my rates went up for no apparent reason. I made a few calls and learned they had erroneously changed something in my profile that caused the increase. To their credit they refunded the most of the difference, but the incident encouraged me to consolidate my policies with a single carrier. I'd also read that the 'Progressive' name is no accident, as their CEO donated heavily to leftist causes.

Over the years I've had 3 weather related (hail and wind) claims with Allstate. They were all paid quickly and fairly. That may be partly due to an awesome agent I had. She personally inspected the work of local body shops and roofers so she could make recommendations to her clients. Unfortunately she recently retired.