As it normally goes with this type of thread, many will indicate they've never had anything but perfection from a certain vendor.

I can't complain much, but I did run into an 'incorrect item shipped' issue and Customer Service has not replied in 7 days,,

I've emailed them 4 times and get the same old 'Message rec'd, You can expect to hear from us in 24 hrs' auto-response.

I emailed Customer Service and Sales, still the same reply.

I'm certainly not going to lose any sleep over it as the item in question (helmet vent) can be ordered from other vendors for <$20.

I don't expect others to change their shopping habits over this. (I honestly don't care where you shop, to each their own.)

But, am I the only one who's 'unable to connect' via email with these folks?

Heck, I ordered via email, so I assume they are 'listening',,, Maybe it's selective listening!