Quote Originally Posted by F6BPDX View Post
But it isn't nonsense, because their warranty expressly states that even if you bought it brand spanking new and it worked perfectly from an auction site the warranty would not be honored direct. It also expressly states it won't be honored without a receipt. You are acting as though they were making stuff up after the fact and trying to pull a fast one on you. The fact that it is under 3 years old makes no difference, it could be 3 days since release and if you can't prove you bought it from a legit dealer they won't warranty it. And I happen to think that is perfectly fair.

I am however glad that you found your receipt and are getting a new light, I just think you are cutting Kury down for the wrong reasons.
Think what you will. There's good customer service, and there's lousy customer service. Refusing to honor their warranty without the receipt on a product that has to still be within the warranty is lousy customer service.