Honda Motorsports sales STAFF where are you?

[tile]

Bought a 2013 f6b new, traded my Harley,dealer bent over back wards to explain the bike. Bought the bike at desplaines Honda.

[RLatt]

Bought my 15' at Rod's Power Sports in Lincoln. Curt was my salesperson, and a long time GW rider. This was the second bike I bought from him. He took the time to walk me through the features, how to remove side covers, radio settings, etc. He is a pro, and the dealership, except for one individual, is top notch. The are a large dealership, but call me by name when I am in the store.

[SmallPasture]

Can't say enough good stuff about these guys.... From sales to service. Grade A shop all the way around!

[Wmorgan2k]

Wow so many terrible dealer posts. I can't say I've had the same issues. Both dealers I use here in Tampa, Powersports and Motorsports are both really great. Knowledgable, great customer service, always willing to help in anyway to make a deal, great for helping with parts and doing the research on things they don't know. When I come in they know who I am and always ask about the bikes. I may know more than they do about the features and functions but that doesn't surprise me they have a lot of models to sell. Overall though they seem pretty well educated on the products. I'm the exception sometimes as a consumer, I do a lot of research before I go buy so I know what I want. I need them to be good at the sale portion of the deal, how to finance, best prices, trade in values, etc. If you go in and buy a Goldwing and you know nothing about them then I would say shame on you for being an uneducated consumer. Your the one buying it not them. I agree they should have basic working knowledge of each machine, and at least mine do but the finer details I already know. But if you go in looking for a bike with no clue that's not really there problem. It's not like going in to order dinner, "hey what's good today?", if your there for a bike you should at least know what you want and the basics about it otherwise you'll get what they want to sell you not what you want.

I'm in sales as a profession and I want to learn as much about my products as I can so I'm educated when a customer has questions and my dealers seem to be pretty good about it.

[tinkerman]

Bought my 2013 F6B with touring shield, heated grips, center stand, luggage rack and backrest from

CARTER MOTORSPORTS

in Vancouver, British Columbia, Canada.

As a group, they were simply the worst bunch of people I have ever done business with....I won't bore everyone with all the details but everything from long before the sale was final to months after that, attempting to get them to live up to their word was a time consuming affair. In my opinion, some of the stuff that went down was more than bad service.....pretty sure they intentionally took advantage of me as I was buying the bike out of province and they figured it would be more difficult for me to pursue the issues from the east coast.

Terrible terrible organization. I did however continue to pursue all issues through the Better Business Bureau ...until I got to a certain point at which time I just cut my losses and replaced the broken side cover panel.

Funny, as they didn't even have to work on the sale.....I just walked in off the street and told them I would be back to buy an F6B in 6 months....which I did. They just could have sold me what was agreed to and lived up to their side of the deal and made a few bucks but instead they turned it into a $hitshow and Honda Canada wouldn't step up to the plate as they said it was a dealer issue. Very bad experience for one of the best bikes I have ever owned...no need for this besides stupidity, laziness, lack of product knowledge and what in my opinion was potentially an incorrect odometer reading. (There were a hell of a lot of keys marks on the ignition switch, paint scratch's and abuse and a broken body panel for something with 0.4 km on it. Always wondered if a dealer can reset a digital odometer since buying this bike) Will never buy another Honda product simply due to this experience.

On rain days, every now and again when I have the time, I will sit for half an hour at the computer and write half a dozen bad reviews of the company and post online. I will have my ounce of flesh out of them one way or the other...what comes around goes round.

tink

[shooter]

Bought my bike at Big St. Charles Motorsports. Got a decent price. They matched another dealers price. Bike had been on the showroom. Scuffs all over it , they didn't bother to detail it. Filthy. Sticky even. They had no gas to put in it. Had to stop and get gas for the 40 mile ride home. I will pay more somewhere else next time.

[stroguy]

Wow, thanks for coming...have a nice day.

[shooter]

Worst experience I ever had for $17,000. If you had been there Stro we would have kicked all there azzes just like the old days.

[stroguy]

OOH RAH! Like when we stormed Mount Suribachi!

[Donncat]

Kudos to my dealer in Tampa, Extreme Motorsports where the Owner and sales guy rides an F6B and sells one or two a month. Service has been good.